Is this service legal?
Sure, it's perfectly
legal. As the owner of your music on CD, you are permitted to make and keep
a backup copy as long as you retain ownership of the originals. These backup
files are for your use and are not to be traded, sold, or otherwise given
away and while you are using these files, you must always retain ownership
of the original CDs.
Are my CDs safe?
Yes, each CD that you
send to us is insured for $12. (Please do not send highly valuable or irreplaceable
CDs with your order). You will be able to track the progress of your order
as it is shipped to and from our office and we'll keep you updated by e-mail
on the status of your order as we're working on it.
What types of CDs will you rip?
We will rip any commercially
produced original CD. We will not rip DVDs, homemade CD-Rs (mix CDs), or badly
Do you rip DVDs?
No, we are not able to
How long does it take?
Once we receive your
CDs it usually take us between 1-3 days to complete your order. we'll send
you an e-mail to let you know we've received your discs and another as soon
as we ship them back to you. Make sure our e-mail address, firstname.lastname@example.org,
is in your address book so the messages don't accidentally get deleted.
How do I ship my CDs to you?
Once we receive your
order, we'll send you prepaid shipping materials, including a CD spindle for
your collection. Do not send the jewel cases as they are quite heavy and brittle.
Is there a minimum number of CDs I can send?
While we can accept orders
of any size, the minimum charge will be for 100 CDs. if an order is submitted
for less than 100 CDs, we'll send you an e-mail to make sure we know what
you're planning to send and you're aware of the minimum charge.
Do you offer album art?
Yes, we offer album art
at no extra charge. After all, what fun is that little screen on your iPod
if you can't see anything on it?
Is Ripadillo really the answer to my prayers?
Absolutely, after ripping all your tracks to digital files, you can load them to your portable player and take them just about anywhere. There's no more searching through stacks of CDs to find the right song and you can put away that ugly furniture you've bought to house your CDs.
We can create files for
you in two different bitrates, 196k or 320k. As the bitrate increases, the
quality of the sound increases, but so does the size of the file. We recommend
that you consider the trade-off between additional quality and file size to
make sure that you can fit the music you want on to your player. While we
can't choose the bitrate for you as each person's preference is different,
we can give you some advice. Our standard bitrate is 192k, which we feel gives
a superior sound quality while providing a reasonable file size based on the
capacity of today's players. 320k provides a better quality, but is best suited
for long term storage and not recommended for portable players.
What's the difference between encoding formats and which should I choose?
We offer three different
encoding formats: MP3, WAV, and FLAC lossless. The benefit of using the MP3
format is that it is universally recognized by every player made and has set
the standard for digital music. Nearly all of our customers choose this option.
However, we make the others available for those who are less interested in
taking their music with them on a portable player and instead what to have
superior sound quality in a digital format. WAV and FLAC, unlike MP3, do not
compress the file and result in an extremely large file size, making this
format a disadvantage when loading to a portable player. If you're selecting
WAV or FLAC, we may ask you to provide us with a portable hard drive for your
files becuase of their large size.
What is an ID3 tag?
An ID3 tag is a set
of information that identifies the artist, track name, genre, and track length.
How will I receive my music files?
You will receive your
files on a DVDs
How do I load my music
to my computer?
When you receive your CDs and DVDs with your ditigal files, we'll provide you with easy-to-follow instructions to load the music files to your computer. Once the files are on your computer, you'll just follow the normal process to load to your portable player.
Does Ripadillo.com sell portable music players or hard drives?
At this time, we do not offer players or hard drives. We are currently working with suppliers to begin offering these products in the future.
Why is your service
different from the others?
Sure, there are other services that will convert your CDs to digital files. Some have even spent millions of dollars of venture capital to get their service up and running and they have to charge the rates to justify all that expense. We don't have a huge infrastructure to justify, so we're going to charge a fair rate to do the job right. We also designed our service so we give you all the extras that others charge for, like album art. After all, what fun is that little screen on your iPod if there's nothing there? Oh, and one more reason...that armadillo is so cute!
How long does it take to cook a turkey?
After the bird has been stuffed, place it in the oven, covered with foil, until the internal temperature reaches 160 degrees.